Releases

February 9, 2023

Feature Releases

Event Organizer > Fundraising
We have added image dimensions to fundraising image iframes.

Series > One ASICS
We now allow the event-details-page to work with One ASICS/Runkeeper logic in series pages.

Event Organizer > Gifts
Updates made to the gift transactions report logic to look for unpaid deferred invoices.

Event Organizer > Bib Management
Updates made to bib assignment history table UI fix to display successful uploads in green to differentiate from white.

February 2, 2023

Feature Releases

Account Settings > Payment Profiles
Updates made for AUD account-level settings to update payment profile information.

Event Organizer > Store
We have added store purchase functionality to work for both email campaigns and postback requests.

Event Organizer > Registration Question Metrics
We have added response percentages for question responses within registration question metrics to better display responses.

Event Organizer > Payouts
Updated payout reports to display a breakdown of revenue by custom tax rate within the event.

Series > Fundraising
We have enabled donations to work in series pages now.

Event Organizer > Participant List
New updates and reskin made to the participant edit modal for a better user experience.

January 26, 2023

Feature Releases

Event Organizer > Shipping Information
We have added a field for shipping information per registrant within the Personal Information Step.

Event Organizer > Side Menu
We have updated the event dashboard side bar menu to be lighter, changing from our original dark menu.

Core > Thank You Page
We have updated the Runkeeper logo/colours on checkout thank you page to display the new Runkeeper branding.

Event Organizer > Registration Questions
Updates have been made to the emergency contact phone input validation within registration to validate the phone number by region.

Event Organizer > Registration Numbers
We have added csv export functionality to the Registration Numbers on Event Organizer dashboard

Core > Registration
Missing Malaysian states have been added to the registration flow for this region.

January 19, 2023

Feature Releases

Event Organizer > Email Campaigns
Added a migration to update Runkeeper branding in virtual run email campaign template to display the new Runkeeper branding.

Event Organizer > Go Live
We have added a new warning message when processing fees differ from previously duplicated event page compared to the new event.

Core > Participant Dashboard
Updated Runkeeper integration button colour on participant dashboard to display new Runkeeper branding.

Core > Teams
We have updated Runkeeper logo in team segments edit modal to display new Runkeeper branding.

January 12, 2023

Feature Releases

Core > Registration
We have updated the Runkeeper integration colour within registration.

Event Organizer > Receipts
We have added the AUD business name and ABN on confirmation receipts.

Event Organizer > Registration
We have added “静岡/Shizuoka” as a prefecture for Japanese events.

January 5, 2023

Feature Releases

Event Organizer > Email Campaigns
We have brought back the fullscreen button option within email campaigns.

Event Organizer > Onsite
We have added Onsite registration cash tendered modal ui updates for cash received that is less than the cart total

December 22, 2022

Feature Releases

Event Organizer > Transfers
We have added help text to let EO know they will still see transfer button even if they select to hide the transfer button from their participants.

Event Organizer > Payment Hold
We have added a “payment hold” alert to the top of the left hand menu for directors with access to payouts to be made aware that their event is on payment hold.

Event Organizer > Sub-Events
We have added a “clear selection” button under sub-event selections to re-select a preferred sub-event if desired.

Event Organizer > Email Campaigns
We have added help text to indicate which donation triggers are for participants or non participants only.

December 15, 2022

Feature Releases

Core > Book a Demo
Updated event size input on book a demo form to include how many participants are expected to run in the evnet.

Event Organizer > Financial Summary
We have added Shipping and Additional Charges line items to financial summary reporting options.

Event Organizer > Email Campaigns
We have added a message banner at the top of the campaigns page prompting customer to reach out to support for any delivery issues.

Event Organizer > Products
Updates made to Export & Print – include ‘Quantity remaining’ column in export for product purchases

Series > Runkeeper
Update made to apply Runkeeper feature usage to all registrants within the series registration

December 8, 2022

Feature Releases

Event Organizer > Digital Engagement Kits
Released DEK 2.0 allowing participants, sponsors and members of the public to submit cards to an event’s digital engagement kits

December 1, 2022

Feature Releases

Event Organizer > Ticket Guardian
We have updated the TicketGuardian transaction download buttons to be more visible and prominent.

November 24, 2022

Feature Releases

Event Organizer > Third Party Codes
Third party codes pdf font size update to improve visibility

Timer Dashboard > Inventory Management Tool
We have added the ability to add multiple notes to a reservation within the inventory management tool.

November 17, 2022

Feature Releases

Event Organizer > Registration Questions
We have added a warning message if the event organizer removes first name from the registration form, explaining limitations that exist for Runkeeper and other areas of the platform.

Event Organizer > Email Campaigns
We have added a new trigger to send email campaigns to donors who have not completed a registration for themselves.

Event Organizer > Bib Management
We have created a new migration to update the menu link to ‘Bib Management’ from “Bib Assignment”.

Event Organizer > Transaction Report
The transaction report now displays the complete billing address from the purchase.

November 10, 2022

Feature Releases

Event Organizer > Email Campaigns
We have added grouping and ordering for email campaigns to group email campaigns with similar content together for better organization.

November 3, 2022

Feature Releases

Event Organizer > Add Funds
Copy update made to add funds/event balance page clarifying that funds will be paid out weekly unless otherwise requested, and redirecting the user to contact us for any payment hold requests.

Account Settings > Personal Information
Copy update to the phone number field under account profile stating: “Note: If you are using your mobile phone for two factor authentication, please ensure you have a valid phone number on your account.”

Event Organizer > Event Dashboard
We have added ‘/free’ to title of swag widget on dashboard to clarify meaning of product counts.

Event Organizer > Team Settings
We have updated the copy for one of the agreements to include “By joining a team, I understand and agree that” within registration.

October 27, 2022

Feature Releases

Event Organizer > Fundraising
We have updated our fundraising receipt parameters to allow Display Name change on fundraising organization receipt without voiding the receipt.

Participant Dashboard > Runkeeper
Update copy in runkeeper virtual info on participant dashboard to improve user experience.

Event Organizer > Event Dashboard
Updating copy in volunteer box on EO dashboard to display the total number of registered volunteers instead of total number of assigned activities.

Event Organizer > Transfers
We have added a warning message during participant transfers to outline transfer fees and other relevant information.

Event Organizer > Event Details
We are now adding the event info to “contact event organizer” email subject line that is auto-populated.

October 20, 2022

Feature Releases

Event Organizer > Settings Overview
We have improved the event status dropdown display toggle to be more user friendly.

Event Organizer > Onsite
We have added a new “manage bib settings” button within onsite settings.

Event Organizer > Transfers
We have added info copy to our transfer settings about needing to re-select products during a transfer to properly apply credits towards new registration.

Event Organizer > Refund Tool
We have increased the refund limit prior to needing approval from our finance team from $150 to $650.

October 13, 2022

Feature Releases

Event Organizer > Mailchimp
We have added our Mailchimp knowledge base article link onto Mailchimp landing page to improve the user experience for event organizers using this integration.

Core > Account Settings
UI and UX updates made to account settings page to improve visibility and user experience.

October 6, 2022

Feature Releases

Event Organizer > Ticket Guardian
Our system will issue a Ticket Guardian refund if a participant transfer is completed within 72 hours from original transaction.

Registration > Billing
Added en_AU translations for Australian events.

September 29, 2022

Feature Releases

Event Organizer > Registration Questions
Added a warning message when disabling “last name” field under “personal information” tab to explain how eliminating this field can cause issues for virtual events and store purchases.

Event Organizer > Onsite
We have enabled the sign out timeout for onsite app to be 8 hours by default

Event Organizer > Participant List
The participant list will calculate age based on date-of-birth in email campaign merge tags rather than using age column